FAQ

We accept:

• Credit cards (Visa, Mastercard, American Express, Discover)
• Debit / bank cards
• PayPal
• Shop Pay

We also offer financing through Affirm. See "Can I use financing?" below.

Yes. We offer "buy now, pay later" financing through Affirm. To see if you qualify, visit our Financing page.

If approved, proceed through checkout and select Affirm on the Payment step.

Your rate will be 0% APR or 10–36% APR based on credit and is subject to an eligibility check. Options depend on your purchase amount, and a down payment may be required.

Sales tax depends on your shipping address and applicable state/local laws. Any taxes due will be calculated at checkout once you enter your address.

Gift cards are currently not available.

If you're shopping for a gift and want help picking the right item, email us at help@meblefurniture.com.

Email us at help@meblefurniture.com with your order number and the discount code. If the code was valid, we can help apply the discount (typically by refunding the amount to your original payment method).

Once shipped, you'll receive a confirmation email with tracking details. Orders are typically processed within 1–2 business days.

Tracking may take up to 72 hours to populate after the carrier receives the shipment.

Track your order anytime: tracking.meblefurniture.com

After your order ships, we'll email you tracking information. You can track via:

• Our tracking portal: tracking.meblefurniture.com
• The carrier's tracking link in your shipment confirmation email

If you see "Label created" or limited movement, allow up to 72 hours for tracking to populate.

Some orders ship in multiple boxes. Check your tracking details—multi-box shipments may display as "1 of X," "2 of X," etc.

If tracking shows all delivered but you can't locate them, email us at help@meblefurniture.com.

We cannot guarantee a specific delivery date. Shipments are handled by third-party carriers, and weather or operational delays can affect timing.

For LTL freight orders, the carrier typically requires a scheduled delivery appointment. Follow their instructions once you receive their contact information.

We typically ship via standard ground—often the fastest and most reliable for large items. Processing: 1–2 business days. Transit: 3–7 business days.

Need delivery by a certain date? Contact us before ordering and we'll advise based on your location.

Sometimes packages miss an initial scan or updates post later than expected. Tracking is often most accurate closer to delivery.

Allow up to 72 hours for tracking to populate. If it still doesn't update, email help@meblefurniture.com.

At this time, we ship within the United States only.

We strongly recommend being present. Inspect packages for visible damage before signing.

For freight deliveries, a scheduled appointment is typically required.

Most deliveries occur Monday–Friday. Some carriers offer Saturday delivery in certain areas. Sunday delivery is uncommon for large freight.

Most orders arrive within 4–9 business days: 1–2 days processing + 3–7 days transit.

Carrier congestion, weather, and pickup delays may extend these timeframes.

Shipping is free within the continental United States. For addresses outside the continental U.S., rates are shown at checkout.

Return shipping is the customer's responsibility. See our Return Policy.

Email help@meblefurniture.com ASAP with:

• Your order number
• Your tracking number
• Any helpful information (carrier communications, etc.)

If delivery is failed/refused and the order returns to us, a restocking fee may apply. See our Shipping Policy and Return Policy.

To avoid failed deliveries, be available and schedule your appointment for freight shipments.

You may request cancellation before a shipping label is created. Email help@meblefurniture.com to change or cancel.

See our Return Policy for full details.

Our Return Policy explains eligibility, return timelines, shipping responsibilities, refund timing, and restocking fees.

Review our Return Policy first, then contact us with your order number and reason: help@meblefurniture.com

Email help@meblefurniture.com within 48 hours of delivery with: order number, description, and photos.

Keep the item and original packaging until resolved. For replacement parts: Request Parts

Email help@meblefurniture.com with your order number and updated availability.

Email help@meblefurniture.com with your order number. For timing details, see our Return Policy.

Refunds are issued to the original payment method within 14 days of receiving your return. See our Return Policy.

Return shipping is the customer's responsibility—we do not refund return shipping expenses. See our Return Policy.

For defective or damaged items, we may offer a replacement or exchange. Email help@meblefurniture.com with your order number and details.

Yes. Items must be unused/undamaged and returned in original packaging with proof of purchase. See our Return Policy.

We offer a limited warranty covering certain defects, including transit damage and defects in material or workmanship. See our Warranty page for full terms.

Coverage is for the original purchaser on meblefurniture.com orders only.

One year from delivery. For replacements, coverage continues for the remainder of the original warranty or 30 days—whichever is longer. Full details: Warranty

We do not provide in-home assembly. Many customers assemble themselves or hire a local professional.

For instructions: Assembly Manuals & Videos

Read our full Privacy Policy.

We do not sell personal information. We may share data with trusted service providers (payment processors, carriers, support tools) as described in our Privacy Policy.

Email: Use the unsubscribe link at the bottom of any marketing email.

Text/SMS: Reply STOP to opt out. Reply HELP for assistance.

For SMS/MMS program terms, see our Terms and Conditions.