Electric Fireplace Warning

This page provides general safety information for using an electric fireplace insert. Failure to follow your product's instruction manual and the warnings below may result in risk of fire, electric shock, and injury to persons and property.

Always follow the instruction manual for your exact insert. If anything here conflicts with your manual, the manual controls.

WARNING: There is a risk of fire, electric shock, and injury if you do not follow the included instructions. We are not liable for damages or injury caused by mishandling, improper installation, or improper use.

General Warnings

  • Do not leave unattended. Do not leave the electric fireplace insert unattended during use.
  • Keep out of reach of children. Do not let children operate the insert.
  • Do not cover or obstruct. Do not block air openings/vents—the insert may overheat if covered.
  • Water hazard: Never immerse in water or any liquid. Do not use if it has been exposed to water.

Electrical Safety

  • Match power requirements: Compare the insert's rated power to your circuit's capacity. If unsure, contact a licensed electrician.
  • Dedicated circuit: Your insert may require a dedicated electrical circuit. Check local building codes.
  • AC supply only: Use on AC supply only. Voltage marked on the heater must match your supply voltage.
  • Avoid unsafe power setups: Avoid extension cords, power strips, or adapters unless your manual explicitly permits it.

WARNING: To avoid electrical shock, do not open the back panel unless power has been turned off and the insert has been unplugged.

Cord & Cable Safety

  • Do not run cables under carpets or rugs.
  • Prevent damage: Do not allow cables to hang over sharp edges, touch hot surfaces, or be pinched.
  • Inspect regularly: Check the cable for damage. Never use if the cable or any part shows damage.

Repairs & Modifications

WARNING: Repairs or modifications are not recommended and may increase risk of fire, electric shock, and injury.

Any repairs or modifications will void warranty and technical support.

If you choose to repair or modify the insert or wiring, work should be performed only by a licensed electrician and must comply with local building codes.

Stop Using Immediately If:

  • Water damage
  • The insert has been damaged or dented
  • The power cord is broken or damaged
  • The power cord becomes too hot to touch
  • The insert smokes or smells like smoke

Note: A slight odor may be present when the heater is first used. This is normal and should not occur again unless unused for an extended period.

Installation & Use

  • Do not turn on until installed properly. Follow the instruction manual before switching on.
  • Keep vents clear. Maintain clear airflow around the insert as directed.

Overheat Safety Cut-Off & Reset

The insert has a safety cut-off that triggers if it overheats (e.g., due to blocked vents). For safety, it will not automatically reset.

To reset: Disconnect from power for at least 15 minutes, then reconnect and switch on.

Manuals & Resources

Instruction manuals and assembly videos are available here:
Instruction Manuals & Assembly Videos

SAVE THIS SAFETY INFORMATION AND WARNING FOR FUTURE REFERENCE.

Questions?

If you have questions about your electric fireplace insert or need help locating your manual:

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